Pallas Partners LLP - Case Study: Our Experience with FinLegal

At Pallas Partners LLP, we needed an innovative solution to efficiently manage communications with a large and diverse group of potential claimants.

Before adopting FinLegal, we faced significant challenges in managing communications with a broad spectrum of claimants, including institutional investors and individual clients. Ensuring seamless communication while keeping costs proportional to the case size was a primary concern for us.

Solution

Why We Chose FinLegal:

We selected FinLegal based on its strong market reputation and its ability to provide a bespoke, tailored solution that met our specific needs.

Implementation Process:

The implementation of FinLegal was seamless. Their team was highly responsive, solution-driven, and worked closely with us to ensure a smooth transition.

Results

By integrating FinLegal into our workflow, we significantly reduced the time and costs associated with client communications. This improvement allowed our legal teams to focus on case strategy rather than administrative tasks, ultimately enhancing efficiency and service quality.

Conclusion

Overall Experience:

Our experience working with FinLegal has been overwhelmingly positive. The product has delivered on its promise to streamline claimant communications and reduce operational burdens.

Future Plans:

We continue to use FinLegal for our existing case and are considering its integration into future cases to further enhance efficiency.

Author: Sare Brownhill 

Sare has worked in civil litigation for 24 years, in her career she has been both a litigator and latterly Head of Litigation.  She is a qualified Legal Executive.   She now dedicates her time to helping firms thrive within the constraints of CFAs, DBAs and fixed fees by using best in class automation to maximise claimant engagement and automate repetitive, costly work.