FinLegal’s 2025 Product Roadmap

We are thrilled to share our 2025 Product Roadmap, detailing the exciting advancements we’re introducing to help law firms streamline their operations and maximise claimant conversion rates. With a focus on both mass and single-event claims, our enhancements are designed to address critical pain points, such as improving claimant information capture, automating repetitive tasks, and providing seamless transitions between voice and online processes.

Key innovations for 2025 include tools enhance call outcomes, confirmation of client instructions, and automated drafting of documents and third-party correspondence. These updates are aimed at reducing inefficiencies, improving claimant engagement, and ensuring accurate data capture—all while maintaining FinLegal's commitment to delivering a client-focused experience.

Download the roadmap to see how these improvements could transform your claims management process and drive fee income for your firm.

Author: Sare Brownhill 

Sare has worked in civil litigation for 24 years, in her career she has been both a litigator and latterly Head of Litigation.  She is a qualified Legal Executive.   She now dedicates her time to helping firms thrive within the constraints of CFAs, DBAs and fixed fees by using best in class automation to maximise claimant engagement and automate repetitive, costly work.